Returns & Refunds

All purchases are final sale. Qloset does not accept returns or exchanges for fit, size, color, preference, or change of mind. This policy does not limit rights required by law. Contact Qloset Support if an order is not delivered, arrives damaged, contains the wrong item, appears inauthentic, or materially differs from its listing.

This policy does not apply when Qloset or a seller cancels or cannot fulfill an order.

Contact Qloset Support if an order is not delivered, arrives damaged, contains the wrong item, appears inauthentic, or materially differs from its listing. Reporting an issue does not automatically guarantee a refund.

Include your order number, a description of the problem, and clear photos when relevant. Do not ship an item back unless Qloset provides return instructions.

Orders cannot be cancelled for change of mind after purchase. If Qloset or a seller cannot ship an order, cancels it, or must provide a remedy under applicable law, Qloset will issue the required refund.

When Qloset approves a refund or one is required by law, Qloset will initiate it to the original payment method within seven business days. Your bank or payment provider may need additional time to post the credit.

Report an order issue through Purchase History or email support@qloset.dev. See Support for details.